ContactosSex.com

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FAQ

Unfold the answer within this FAQ list.

Your account
I want to change my username

You cannot change the username.
You must delete your account losing all the information and then create another.

Did the answer fix the issue?   Yes - No
How to delete a picture or video

You must open the picture or video and you will find the option on the bottom right.

Did the answer fix the issue?   Yes - No
I can't sign in. It says wrong password

Remember that the passwords are case sensitive.
If you don't remember it you can retreive it from the start page using the option "Forgot your password?" and the system will send it to your registered email address.

Did the answer fix the issue?   Yes - No
I want to delete my account

To delete your account you must go to "Configuration" on the side menu and then the option "Delete account" at the end of the page.
Remember that this cannot be undone and you cannot recover the account once you remove it.

Did the answer fix the issue?   Yes - No
Subscriptions
I paid and I'm still not a GOLD member

If you used a credit card and still not a GOLD member try signing out and signing back in!

Did the answer fix the issue?   Yes - No
Is there any other payment method?

All the available methods are the ones listed in the "Subscription" section.

Did the answer fix the issue?   Yes - No
The system rejects my credit card

It is possible that you need to request authorization to your credit card for online payments.
This may happen due to the security reasons they usually take.

Did the answer fix the issue?   Yes - No
Webcam Chatrooms and Messenger
The messenger doesn't work

99% of the time this is due to old browsers. We recommend current ones like Chrome sin it updates itself automatically with better graphics and stability.

Did the answer fix the issue?   Yes - No
I'm a free member and I can't enter the webcam chatrooms

Webcam Chatrooms have a limited quota of free users.
If you want free access you must be a GOLD member!

Did the answer fix the issue?   Yes - No
Other questions
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